Returns & Exchanges

We want you to love your Gingham & Heels purchase, which is why we offer a flexible 30-day return policy for store credit or exchanges on all full-priced items. Please ensure all garments are unworn, unwashed, and have the original tags still attached to qualify for a return.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully fold your items into their original packaging and include a copy of your packing slip or the return authorization form inside the parcel.

3

Ship It Back

Affix the generated shipping label to your package and drop it off at your nearest authorized postal service location or courier drop-off point.

4

Receive Your Credit

Once our warehouse team inspects and approves your return, we will issue your store credit via email within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing